Loans By Web

Lubbock Christian University participates in a loan process for Stafford loan borrowers called Loans by Web. Loans by Web is a process by which Stafford loan borrowers at Lubbock Christian University can go on-line via the Internet and complete the loan application process.

If you wish to accept the Stafford loans listed on your award letter, you must go to the Loans by Web online website to complete your application. Please read about E-Signature and Helpful Hints before beginning Loans by Web.

E-Signature

E-Signature is a process that allows NEW Students to sign the application with an electronic signature. If you have signed a Master Promissory Note for your Stafford Loans during a previous academic year at Lubbock Christian University, the E-Signature process does not apply to you since you already have a Master Promissory Note on file.

Here’s what you need to complete the E-Signature process:

1. Your PIN (Personal Identification Number) from the Department of Education. This is the same PIN you used to sign your FAFSA on-line. If you don’t have a PIN, you can request one at www.pin.ed.gov/.
2. Your Social Security Number
3. Your Date of Birth
4. The first two letters of your last name
5. You must select a lender that participates in E-Signature. Please refer to Stafford Loan Lender list on our website. Find your lender and click on the lender name to see if your lender participates in E-Signature.

Helpful Hints

Loans by Web is intended to be self-explanatory. However, the following information may help you in the process.

1. Your Internet browser must be the equivalent of Internet Explorer 5.5 or higher.
2. In order to print your Master Promissory Note and Borrower’s Rights and Responsibilities, you will need to have Adobe Acrobat on your computer, prior to starting the loan process. You may obtain a free copy of this program at: www.adobe.com.
3. Loans by Web is available seven days a week, 24 hours a day but will periodically experience short periods of downtime so that maintenance can be performed on the website.
4. You will need to provide your social security number, date of birth, driver’s license number, two references that are U.S. residents and reside at two different addresses. Provide a valid email address to receive important communication regarding loan processing.
5. Select a lender and have the lender code available before going to Loans by Web. If you do not have a lender, please refer to the Stafford Loan Lender list on our website. Once you have selected a participating lender, write down the name and lender code for later reference.
6. It is important that you complete this application process on your loans as soon as you receive your award letter to avoid any delays.

Loans by Web – The Application Process

The following procedures explain the steps to complete a loan application using Loans by Web. Always use the buttons provided on the web page to navigate. Do NOT use the “BACK” button on the browser during the Loans by Web process. Using the “BACK” button will interrupt the process and may force you to start the process over again.

1. Go to: https://lbw.tgslc.org/ (Note the “s” after http.) This is a secure site.
2. Select I am a Graduate Student Borrower and check that you agree to supply your social security number. Enter your Social Security Number and Date of Birth. Click Login.
3. Select Complete a Loan Award.
4. Choose an award to complete and click on BEGIN. NOTE: If a change is necessary to the loan period (i.e. changing from a Fall-Winter-Spring award to a Fall only award), please contact the Financial Aid Office at LCU before proceeding. Please remember that when accepting a Summer-Fall-Winter-Spring award, the amount you have entered will be divided equally between terms. You are not able to accept the amount for only one term through the Loans by Web process.
5. If you are a first time borrower at Lubbock Christian University or if it has been two years since you last completed entrance counseling, it is necessary for you to complete the online Entrance Counseling. Click on Go to Entrance Counseling. Entrance Counseling is a Federal Requirement. You will receive a confirmation number after the counseling is completed. Write down this number for verification of your completion. This confirmation is for the Entrance Counseling ONLY. Close the Entrance Counseling window by clicking on Return to LBW to continue accepting your Federal Stafford Loan Funds. If you are not required to do entrance counseling, click on Continue the Loans by Web Process.
6. Continue by updating address and reference information. Select a LENDER.
7. Review and submit your loan award information. Verify the information and click Guarantee. If the loan is guaranteed, a page will appear with the message: “Congratulations, your loan has been guaranteed.” If the loan application is rejected, a page will appear listing the errors found. Print this page and contact TG’s Loan Guarantee team at 1-800-252-9743.
8. Print the Master Promissory Note (MPN) for a guaranteed loan or have TG print and mail an MPN to you. You may click E-Sign to sign the MPN for lenders that accept electronic signatures.
9. If you have another award to complete, click Back or Main Menu. If not, click Logout.
10. If you have chosen a lender that does not participate in E-Signature, you must sign and date one copy of your Master Promissory Note (MPN) and mail it (front and back page) to your lender at the address provided. The second copy is for your records. Do NOT send the MPN to Lubbock Christian University. Please be aware that if you do not forward one copy to your lender, there will be a delay in the receipt of funds.